Reprinted from February 2005 news release.
TOTO, the largest sanitary equipment manufacturer in the world and industry leader of plumbing-related products in Japan, recently met with PSG Construction Inc. partners and brothers Stephen and Paul Gidus in conjunction with the International Builders’ Show, held in January and sponsored by the National Association of Home Builders (NAHB).
A group of TOTO executives and eleven remodelers from Japan who traveled to the United States to attend the International Builders’ Show held in Orlando, desired to experience first-hand how an American remodeling company conducts business. A local company, International Planning, Inc. contacted PSG Construction on behalf of TOTO. Arrangements were made for PSG Construction to make a presentation to the Japanese group at the International Builders’ Show. Stephen shared business practices, systems and marketing strategies used by PSG Construction. After the presentation, Paul took the delegation on a tour of two PSG projects to help the group better understand the construction process in America. An interpreter accompanied the group, since none of the remodelers or executives spoke English.
“These Japanese executives and remodelers had a great curiosity for how an American remodeling company conducts business,” Stephen explains. “We think our presentation and project tour gave them a better understanding of American practices. We were delighted that we were singled out for this purpose, and were pleased to host this delegation.”